Shipping policy 📦
Thank You For Your Purchase ! 💖
Please allow 3-5 business days for ready-to-ship orders to be processed. Custom orders require 2-4 to be completed. Once shipped, allow 24-48h for tracking update.
LLDesign is not responsible for lost, stolen, delayed or damaged packages. If a issue occurs, please file a claim directly with the shipping provider - we have access to the same tracking info as you.
Make sure your shipping adress is correct at checkout. if a package is returned due to an incomplete or incorrrect adress, the customer will need to pay for reshipping within 14 days ( 28 days for international orders), or the order will be forfeited.
For international orders : all customs duties, fees and taxes are the buyer's responsability.
Need help ? Contact us on Instagram @lldesign.collection or by email at lldesignexotic@outlook.com